Ordering

• Can I add another item to my order?

  If your order has not yet shipped, please reach out to us as soon as possible. Unfortunately, we are unable to make any changes to an order once the shipping process has started. Additionally, for any additional items you wish to purchase, you will need to complete a separate transaction as we do...

• Can I call you to discuss my order or for help?

  We would love to help you with your order! You can reach us at 720.439.9790 ext. 2.

• Can I cancel my order?

  We strive to ship orders as quickly as possible from Monday to Friday. To ensure a smooth process, please verify that all details of your order are accurate before completing your purchase. If you have already received a shipping confirmation, we regret to inform you that we are unable to cancel ...

• Do you accept School Purchase Orders?

  We appreciate your interest in MadSportsStuff products, . While we are currently not accepting purchase orders, you have the option to conveniently place orders on our website using a credit card. Alternatively, you can link your school bank account to a PayPal account for payment. Should you ha...

• Do you have a store where I can pickup my order?

  You can pick up orders from our warehouse in Englewood, Colorado. Please call ahead to schedule your pickup. Map

• Do you sell wholesale?

  Your interest in wholesale opportunities with MadSportsStuff is truly appreciated. At this time, we exclusively handle the resale of our products. We value your support and enthusiasm for our brand. Should you require any further assistance or have inquiries regarding your order, please don't hes...

• If an item is out of stock can I buy it on Amazon?

  You sure can! Amazon Prime stock is separate from our warehouse on most items. Click Here to shop our entire storefront on Amazon.

• I ordered the wrong size, can you change it for me?

  Please contact us at your earliest convenience. If your order is still being processed, we may be able to make the necessary adjustments. However, if the order has already shipped, you will need to initiate a return and place a new order for the correct size. We apologize for any inconvenience an...

• The item I want is out of stock when will you get more?

  We understand how frustrating it can be when an item you want is out of stock. Most of our items are restocked quickly, but occasionally shipments are delayed. For the most accurate information on when an item will be available again, please feel free to reach out to us via email or by calling ou...

• We are Tax Exempt, can you take the taxes off my order?

  We will omit taxes for nonprofits only.  We do not accept EIN numbers, resale certificates, or anything of that nature. We will gladly accept tax exemption paperwork prior to your order being placed. We are not able to refund taxes once an order has been placed, since once the order is place...